Please make sure you have read the important information about shipping & lead times before placing your order. (Click the shop tab in the main menu to go back to the shop home page if you don’t see those notes below.)
100% profits donated to fire relief in January
We are donating all profits from January ceramic sales to charities supporting Australians through this climate crisis, since our government is useless & doing nothing while our country burns, it rests in the hands of the people to support each other. Our Climate Crisis blog post lists charities you can donate to directly. If you'd like to nominate a charity from that list when you purchase please say so in the order comments. Thank you in advance for your generosity.
We are taking a break from making & firing from December 24th to the end of January 2020. Liquid Quartz will be shipped as usual. We will still process your orders for ceramics or kintsugi kits in January between short trips away & resting after a huge year, just not as often as usual, so feel free to place your orders for items listed as in stock & we will ship them when we are able to get into the studio throughout the month. If you have an urgent deadline, please say so in the comments when you order so we can try to accomodate you. Likewise, emails will be answered when we are back in the studio.
We generally pack & ship on Fridays & Mondays, & the couriers usually collect on Monday or Tuesday, so make sure your order is in by early Thursday so we have time to pack it for the next week's courier pick up, or it will go out the following week. Interntional orders are usually shipped once a week also. We are a small but dedicated team who do everthing from the making to the firing & from the foraging to the shipping, so please understand that we are humans not machines, & we do our best to ship orders as soon as possible. If you have an urgent deadline, please say so in the comments & we'll let you know if we are able to achieve it with our current workload.
Please ensure you have chosen the CORRECT COURIER OPTION. They are clearly marked & specific to the type of product you are ordering. We will not ship your ceramics in a flimsy satchel, nor can we ship overseas with a domestic courier. Delays will occur while we get in touch with you to correct the mistake, so please read the options carefully & choose correctly. We may have to cancel & refund your order if incorrect shipping options are chosen.
The LQ Shop is now located on the Liquid Quartz page. Please download the PDF General Information document found there for full application instructions before emailing us your questions, you'll find many of the answers are already explained there. There will be no interuptions to shipping of LQ beyond public holiday closures.
kintsugi repair kits
Found in the tools section below. Shipped once per week & delivered with authority to leave. Shipping is now FREE WITHIN AUSTRALIA & International buyers will get a shipping quote emailed for approval before shipping.
Thank you for choosing handmade, we look forward to sending you some very special pieces!